Legal notice

LEGAL NOTICE POLICY – GOVINDAM SILK

Effective Date: 1/01/1990

At Govindam Silk, we are committed to maintaining transparency, fairness, and legal compliance in all our business dealings. This Legal Notice Policy outlines the circumstances under which legal action may be initiated and how disputes are handled.

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### 1. Scope of Policy
This policy applies to:
- Customers purchasing from our store or website  
- Vendors, suppliers, and business partners  
- Any individual or entity interacting with our brand, products, content, or services  

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### 2. Grounds for Issuing Legal Notice
Govindam Silk reserves the right to initiate legal proceedings or issue a legal notice in the following cases:

a) Payment Default
- Non-payment or delayed payment beyond agreed timelines  
- Chargebacks or fraudulent transaction disputes  

b) Fraudulent Activities
- Fake orders, misuse of COD services  
- Providing false identity or misleading information  

c) Intellectual Property Infringement
- Unauthorized use of our brand name, product images, designs, or content  
- Copying or reselling our designs without permission  

d) Abuse or Misconduct
- Threatening behavior, abusive language, or harassment towards our team  
- Defamation of brand through false claims  

e) Policy Violations
- Misuse of return, exchange, or refund policies  
- Repeated unreasonable demands beyond policy scope  

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### 3. Legal Action Procedure
- A formal legal notice will be sent via email, WhatsApp, or registered post  
- The recipient will be given 7 days to respond or resolve the issue  
- Failure to comply may result in civil and/or criminal proceedings under applicable Indian laws  

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### 4. Jurisdiction
All disputes shall be subject to the jurisdiction of courts located in Jaipur, Rajasthan, India.

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### 5. Limitation of Liability
Govindam Silk shall not be liable for:
- Delays caused by courier partners or unforeseen circumstances  
- Minor variations in color, print, or fabric due to handcrafted processes  

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### 6. Right to Modify
We reserve the right to update or modify this policy at any time without prior notice.

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### 7. Contact Information
Govindam Silk  
Shop No. 2, Saurav Tower, Vaishali Nagar, Jaipur, Rajasthan  
Email: govindamsilkonline@gmail.com  
Phone/WhatsApp: +91 9636307615  

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By engaging with Govindam Silk, you agree to abide by this Legal Notice Policy.

— Team Govindam Silk