Shipping policy
Fast, Reliable & Worldwide Delivery
At Govindam Silk, we ensure your order reaches you safely and on time—no matter where you are.
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Order Processing Time
- All orders are processed within 2–3 working days
- Customized orders may take slightly longer depending on design complexity
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Shipping Within India
- Delivery Time: 4–7 working days
- Cash on Delivery (COD) available
- Free / nominal shipping (as per ongoing offers)
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International Shipping
- Delivery Time: 6–10 working days
- Shipping charges calculated at checkout
- Customs duties/taxes (if applicable) to be paid by customer
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Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp
- You can track your order in real-time
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Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Courier service issues
- Weather conditions
- Customs clearance (international orders)
We appreciate your patience in such situations.
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Incorrect Address / Failed Delivery
- Please ensure correct shipping details at checkout
- If delivery fails due to incorrect address, re-shipping charges may apply
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Undelivered / Lost Shipments
- If a parcel is lost or not delivered, we will re-ship the same product free of cost after confirmation
- Refunds are not applicable in such cases
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Multiple Shipments
In some cases, your order may be shipped in multiple packages for faster delivery.
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Need Help?
For any shipping-related queries:
📧 Email: govindamsilkonline@gmail.com
📱 WhatsApp: +91 9636307615
🏬 Store Address:
Shri Govindam Silk
Shop No. 2, Saurav Tower
Vaishali Nagar, Jaipur
Rajasthan – 302021, India
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Our Promise
From our store to your doorstep—handled with care, delivered with trust